This is a perishable product. It has been cooked or partially cooked. It is shipped frozen possibly with gel packs and must be refrigerated after arrival.
Shipping & Delivery Information
Shipping charges are additional to merchandise prices. We ship via UPS, which requires a street address for delivery. For this reason, we cannot ship to P.O. Boxes. Also, we do not accept C.O.D. orders. All perishable items are shipped on Mondays and Tuesdays only, and should be refrigerated or frozen immediately upon receipt. All products shipping to Alaska, Hawaii, or Puerto Rico must ship by Second Day Air.
How are shipping charges determined?
We calculate actual UPS shipping charges based on the shipping method, the weight of the product, and the zip code the product is shipping to. If you purchase several products to ship to the same address, the total shipping charge will likely be different than the estimated charges for each individual item, because the items can be combined into a single shipping container.
What shipping methods are available?
Standard Ground shipping is the least expensive, but it is only available for perishable products that ship with 1-2 day transit times. See UPS transit days map below. Otherwise, Second Day Air is required for all perishable items. These items are identified in our catalog and on the website with a blue plane
.
Expedited Shipping
Next Day Air and Second Day Air are options for any product if you need a guaranteed delivery date. You will be able to choose your preferred delivery date during the Checkout Process and see the estimated shipping charges for each Shipping Method.
More questions about shipping?
Please call our toll-free Customer Service Help line at 1-800-290-9213 between 9-5 (Eastern Time) Mon-Fri.
Storage: Desserts are shipped frozen. Refrigerate or freeze upon receipt.
Thawing Thaw dessert in original package in the refrigerator.
Preparation: Keep refrigerated or frozen. Serve cold or at room temperature.
Shelf Life: 14 days refrigerated, 3 months frozen